Let us help you
COUNSELLING OPTIONS
PHONE
If you are concerned about your gambling (or someone else’s) call the Gambling Helpline on 1800 858 858 for free and confidential support 24 hours a day, 7 days a week. Services include:
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telephone counselling
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crisis support
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information and referral to the closest Gambling Help service for face-to-face assistance.
FACE - TO - FACE
The Gambling Help service offers free and confidential face-to-face counselling through a network of Government-funded community organisations across Queensland. Operating during business hours, they offer a range of services to gamblers and their families and friends, including:
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counselling
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support groups
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information and referral to a range of other support services, if required
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assistance with banning yourself from gambling venues.
Community organisations that provide Gambling Help support may also offer addiction, relationship/marriage and financial counselling or be able to refer you to appropriate support.
ONLINE
Gambling Help Online is a national website that provides live online professional counselling, email and online chat support 24 hours a day, 7 days a week. The website includes extensive information and self-help tools to assist in identifying, and dealing with, problem gambling. It is a free, anonymous and confidential service that is available at www.gamblinghelponline.org.au
SELF-HELP
HELP YOURSELF
Many people successfully change gambling using self-help strategies. Self-help is the first choice and most widely used type of help amongst problem gamblers. Learn more.
SELF-EXCLUSION
A self-exclusion (or self-ban) is where you request to be banned from specific gambling providers, products or services. Self-exclusion can be an important step if you are thinking about changing your gambling. Learn more.
SELF-HELP GUIDE
The ‘You can control your gambling’ self-help guide can be used to help identify and reduce the impact of your gambling habits in conjunction with counselling, or as a self-management tool.
OTHER SERVICES
SUPPORT SERVICES
HELP IN ANOTHER LANGUAGE
To speak to someone in a language other than English, contact the Telephone Interpreter Service on 131 450. Alternatively, contact multilingual counsellors through the Gambling Helpline on 1800 858 858 or visit www.gamblinghelponline.org.au
OTHER PROFESSIONALS
When problem gamblers find themselves in crisis they may feel too depressed or anxious to think straight about their problems. Duty officers at health centres and most GPs are used to helping people in a crisis.
Another way to sort out why gambling causes you so much strife, is to have some sessions with a private counsellor, psychologist or psychiatrist. You may have to pay for their help but it may help you reach a better understanding of yourself. You may get a better idea of the kind of person you are and how gambling fits into your identity. If you don’t know who to contact, call the Gambling Helpline on 1800 858 858 or visit www.gamblinghelponline.org.au
Contact us
If gambling has become a problem for you, or someone you care about, get some help. It’s free and confidential.
Call the Gambling Helpline on 1800 858 858 anytime 24 hours a day, 7 days a week
Click for face-to-face counselling locations
Click for online counselling and real time chat
