Locations

There are numerous Gambling Help service locations throughout Queensland.

Cairns and Far North Queensland

This region’s Gambling Help Service is delivered by UnitingCare Community.

Services include:

  • Gambling Help Counselling (in-person, outreach and virtual)
  • Self-exclusion
  • Gambling community education
19 Vallely Street, Freshwater, 4870 Open map
(07) 4050 4988 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Central Queensland and Central West

This region’s Gambling Help Service is delivered by UnitingCare Community. 

Services include:

  • Gambling Help Counselling (in-person, outhreach and virtual)
  • Self-exclusion
  • Gambling community education
25 Off Street, Gladstone QLD 4680 Open map
0498 000 325 Call
Opening/booking hours:
  • Monday*

    8:30-17:00

  • Tuesday*

    8:30-17:00

  • Wednesday*

    8:30-17:00

  • Thursday*

    8:30-17:00

  • Friday*

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

* Booking hours of the outreach hub, contact the service directly for appointments at this location

229 Musgrave Street, North Rockhampton, QLD 4701 Open map
0498 000 325 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Darling Downs and South West

This region’s Gambling Help Service is delivered by Lifeline Darling Downs.

Services include:

  • Gambling Help Counselling (in-person; outreach to Southern Downs, Western Downs, Charleville, Roma and St George; and virtual)
  • Self-exclusion
  • Gambling community education
33 Russell Street, Toowoomba, 4350 Open map
1300 991 443 Call
Opening/booking hours:
  • Monday

    9:00-17:00

  • Tuesday

    9:00-17:00

  • Wednesday

    9:00-17:00

  • Thursday

    9:00-17:00

  • Friday

    9:00-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Gold Coast

This region’s Gambling Help Service is delivered by Relationships Australia Queensland Services.

Services include:

  • Gambling Help Counselling (in-person and virtual)
  • Self-exclusion
  • Gambling community education
Robina Super Centre, Level 1, 86-112 Robina Town Centre Drive, Robina, 4227 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-19:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-19:00

  • Friday

    8:30-16:30

  • Saturday

    Closed

  • Sunday

    Closed

Mackay

This region’s Gambling Help Service is delivered by Relationships Australia Queensland.

Services include:

  • Gambling Help Counselling (in-person and virtual)
  • Self-exclusion
  • Gambling community education
123 Victoria Street, Mackay, 4740 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    8:30-18:30

  • Tuesday

    8:30-18:30

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-15:30

  • Saturday

    Closed

  • Sunday

    Closed

Metro North (North Brisbane)

This region’s Gambling Help Service is delivered by Relationships Australia Queensland.

Services include:

  • Gambling Help counselling (in-person; outreach [see locations below]; virtual)
  • Self-exclusion
  • Gambling community education
159 St Pauls Terrace, Spring Hill, 4000 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    9:00-20:00

  • Tuesday

    8:00-20:00

  • Wednesday

    8:00-21:00

  • Thursday

    8:00-18:30

  • Friday

    8:00-16:00

  • Saturday

    Closed

  • Sunday

    Closed

Morayfield Health Hub, Suite 2 19-31 Dickson Road, Morayfield, 4506 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday *

    8:30-16:30

  • Tuesday *

    8:30-16:30

  • Wednesday *

    8:30-16:30

  • Thursday *

    8:30-16:30

  • Friday *

    8:30-16:30

  • Saturday

    Closed

  • Sunday

    Closed

* Booking hours of the outreach hub, contact the service directly for appointments at this location

481 Gympie Road, Strathpine, 4500 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday *

    9:00-17:00

  • Tuesday *

    9:00-20:00

  • Wednesday *

    9:00-17:00

  • Thursday *

    9:00-20:00

  • Friday *

    9:00-16:00

  • Saturday

    Closed

  • Sunday

    Closed

* Booking hours of the outreach hub, contact the service directly for appointments at this location

Metro South (Brisbane South, Logan and Beaudesert)

This region’s Gambling Help Service is delivered by Relationships Australia Queensland.

Services include:

  • Gambling Help counselling (in-person; virtual)
  • Self-exclusion
  • Gambling community education
Unit 13, 107 Miles Platting Road, Eight Mile Plains, 4113 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    8:00-20:00

  • Tuesday

    9:00-17:00

  • Wednesday

    8:00-20:00

  • Thursday

    8:00-17:00

  • Friday

    8:00-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Sunshine Coast (including Gympie)

This region’s Gambling Help Service is delivered by Relationships Australia Queensland.

Services include:

  • Gambling Help counselling (in-person; virtual)
  • Self-exclusion
  • Gambling community education
Gympie Health Hub, 4/4 Horseshoe Bend, Gympie, 4570 Open map
1300 364 277 Call
Opening/booking hours:
  • Tuesday *

    8:30-16:30

* Booking hours of the outreach hub, contact the service directly for appointments at this location

Suite 2, 27 Evans Street, Maroochydore, 4558 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    8:30-18:00

  • Tuesday

    8:30-18:00

  • Wednesday

    8:30-18:00

  • Thursday

    8:30-18:00

  • Friday

    8:30-16:00

  • Saturday

    Closed

  • Sunday

    Closed

Townsville and North West Queensland

This region’s Gambling Help service is delivered by Centacare North Queensland.

Services include (all locations):

  • Gambling Help counselling (in-person, outreach, virtual)
  • Self-exclusion
  • Gambling community education
5 Miles Street, Mount Isa, 4825 Open map
1300 672 273 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-16:00

  • Saturday

    Closed

  • Sunday

    Closed

410 Ross River Road, Cranbrook, 4814 Open map
1300 672 273 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-19:30

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-16:30

  • Saturday

    Closed

  • Sunday

    Closed

West Moreton (Ipswich)

This region’s Gambling Help service is delivered by Relationships Australia Queensland.

Services include:

  • Gambling Help counselling (in-person, virtual)
  • Self-exclusion
  • Gambling community education
14 Brisbane Street, Ipswich, 4305 Open map
1300 364 277 Call
Opening/booking hours:
  • Monday

    9:00-17:00

  • Tuesday

    9:00-18:00

  • Wednesday

    9:00-18:00

  • Thursday

    9:00-17:00

  • Friday

    9:00-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Wide Bay

This region’s Gambling Help service is delivered by UnitingCare Community.

Services include:

  • Gambling Help counselling (in-person, virtual)
  • Self-exclusion
  • Gambling community education
94 Old Maryborough Road, Hervey Bay, 4655 Open map
(07) 4191 3100 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

276 Alice Street, Maryborough, 4650 Open map
(07) 4122 9000 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

3A River Terrace, Bundaberg, 4670 Open map
(07) 4153 8400 Call
Opening/booking hours:
  • Monday

    8:30-17:00

  • Tuesday

    8:30-17:00

  • Wednesday

    8:30-17:00

  • Thursday

    8:30-17:00

  • Friday

    8:30-17:00

  • Saturday

    Closed

  • Sunday

    Closed

Contact us

If gambling is impacting your life or a loved one's life, it's okay to reach out for help. It’s free and confidential.

Call the 24/7 Gambling Helpline on 1800 858 858

Face-to-face counselling locations